Having joined Craveable Brands in July 2020, Jess brings over 25 years’ experience as a Senior Executive and Consulting Partner working with and leading customer centred transformations across Australia and internationally including Woolworths, Macquarie Bank, Telstra and BBC.
Jess is a passionate customer strategist and believes that customers are at the heart of all high-performing organisations. She is well regarded for her ability to combine data, creative, commercial and strategic thinking to improve customer and employee experience and, ultimately, to drive growth and advance business performance.
